Shipping in the UAE
We dispatch from inside the UAE, so there are no customs delays and no week-long transit in the heat. Orders placed before 4pm ship the same working day.
All 7 emirates
Tracked courier delivery nationwide.
Cold chain
Insulated boxes with gel packs rated for UAE summer.
Same-day dispatch
Order before 4pm Sunday–Thursday.
Free over AED 500
Flat courier fee below that, by emirate.
| Emirate | Delivery time | Fee |
|---|---|---|
| Dubai | Next working day | AED 25 |
| Sharjah | Next working day | AED 25 |
| Ajman | 1–2 working days | AED 30 |
| Abu Dhabi | 1–2 working days | AED 35 |
| Umm Al Quwain | 2–3 working days | AED 35 |
| Ras Al Khaimah | 2–3 working days | AED 35 |
| Fujairah | 2–3 working days | AED 35 |
Packaging
Vials travel in foam inserts inside an insulated box with frozen gel packs. The outer box is plain and unbranded, with no indication of the contents.
On delivery
Refrigerate immediately on arrival. If a vial is cracked or the paperwork does not match the lot, contact us within 48 hours for a replacement.
